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2011, Vol. 14, No 4, [8] >

Please use this identifier to cite or link to this item: http://hdl.handle.net/123456789/1519

Title: Relationship between Satisfaction with Service Recovery and its Drivers
Authors: Isayeva, Aygul
Keywords: Customer Satisfaction with Service Recovery, Disconfirmation, Perceived Justice.
Issue Date: 2011
URI: http://hdl.handle.net/123456789/1519
Appears in Collections:2011, Vol. 14, No 4, [8]

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