Please use this identifier to cite or link to this item: http://hdl.handle.net/20.500.12323/1519
Title: Relationship between Satisfaction with Service Recovery and its Drivers
Authors: Isayeva, Aygul
Keywords: Customer Satisfaction with Service Recovery, Disconfirmation, Perceived Justice.
Issue Date: 2011
URI: http://hdl.handle.net/20.500.12323/1519
Appears in Collections:2011, Vol. 14, № 4

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